Close naviagtion panel

Airports Information


Priority Baggage Handling

Priority Baggage Handling Policy

Identification of priority bags is achieved by two separate and alternative methods which are used for premium customers. The Star Alliance priority tag features the Star Alliance logo and the word "PRIORITY" and it should be attached to the bag tag to make it highly visible and recognisable by all baggage handling staff. The second method is where the word "PRIORITY" is printed on the bag tag from a kiosk when customers self-tag their bags. Both of these methods are used to ensure that the bags will be placed on the arrival belts/carousels before all other baggage. 

This harmonised policy will ensure that our most valued customers receive consistent baggage handling service and this policy sets the minimum standard to be applied by all airlines. Recognition of priority status at check-in and the priority handling of checked baggage is offered to the following customers:

Free Checked and Carry-on Baggage Policy

Carrier Code Baggage Policy link
Aegean Airlines A3
Air Canada AC
Air China CA
Air India AI
Air New Zealand NZ
Asiana Airlines OZ
Austrian OS
Avianca AV
Brussels Airlines SN
Copa Airlines CM
Croatia Airlines OU
Ethiopian Airlines ET
EVA Airways BR
LOT Polish Airlines LO
Lufthansa LH
Scandinavian Airlines SK
Shenzhen Airlines ZH
Singapore Airlines SQ
South African Airways SA
TAP Air Portugal TP
Thai Airways International TG
Turkish Airlines TK
United Airlines UA